Zent.io reviews, comparison of alternatives, customer case studies, training videos, feature details, & pricing information

Zent.io

Telefonía, Contact Center, Software, Telecomunicaciones

in Customer Service, founded in 2014

Cloud Omnichannel

Cloud Omnichannel Contact Center Software Chat Voice Email

Videotutorial for Managers. Contact Center Software. Zent.IO

Zent.io - Feature Index

Chat

Multiple chat sessions
Transfer chats
Chat whispering
Gather user info
Auto grettings message
Cobrowsing
Customizable
Smart canned answers
Prechat form
Load balancing
Reports and KPIs
Javascript API
Real time messages delivery
Integration with GA

Cloud Omnichannel Contact Center Software

Customer Portal

Advanced search and categorization
Fully customizable
Ticket/Case submission

Email

Incoming mail management
Fully customizable
Reporting and KPIs

Voice

IVR templates
No extra software required
Voice recording
Reporting and KPIs
Load balancing
VoIP
There are 15 alternative Customer Service apps like Zent.io