customer service, community, customer support, social media, customer experience, customer support, customer engagement, employee engagement, social CRM
in Customer Service, founded in 2007
Online Community. The Shortest Distance Between You and Your Customer
Get Satisfaction was founded with the idea that the relationship between companies and their customers is ready for higher ground.
Announcing Get Satisfaction Anywhere
Get Satisfaction - Pricing
$ 14400 /yr
Get Satisfaction - Feature Index
A whole new way to interact with your customers.
Build on customer knowledge and expertise
Idea generation/prioritization tools.
Configure and deploy with ease
Use case configuration.
Deliver an engaging customer experience
Comprehensive customer community software.
Use case configuration:
Self-service customer support capabilities.
Customer feedback capabilities.
Embed community anywhere
Built-in search engine optimization (SEO).
Social media monitoring tools integration.
Make customer insights and feedback actionable
Community Health Analytics dashboards.
Help desk integration.
Marketing automation integration.
Social media management integration.
Take action with powerful management tools
People management tools.
Content curation tools.